Privacy Policy

Last Updated: May 2024

Welcome to The Bend Estate (https://thebendestate.com.au/). This Privacy Policy describes how your personal information is collected, used, and shared when you visit our website or interact with our sales and marketing teams.

We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

1. Who We Are

Our website address is: https://thebendestate.com.au/. The Bend Estate is a residential development project managed and marketed by a group of project partners.

 

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about The Bend Estate, participate in activities on the website, or otherwise contact us.

 

  • Personal Information: This includes your name, email address, and phone number.
  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

 

Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Marketing & Communication: Personal Information including your name, email, and phone number will be used by RPD Pty Ltd, LandX Pty Ltd, and our selling partners (including Vyril Pty Ltd) for the purpose of marketing, project updates, and sales inquiries related to The Bend Estate.
  • Customer Support: To respond to your inquiries and solve any potential issues you might have with the use of our services.
  • Spam Detection: Visitor comments may be checked through an automated spam detection service.

 

4. Cookies and Advertising Technologies

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Advertising (Google & Meta)

We use Google and Meta (Facebook/Instagram) for advertising and analytical purposes. This involves the use of “pixels” or cookies that allow us to:

  • Measure the effectiveness of our advertising.
  • Show relevant ads to you on third-party websites (Remarketing).
  • Understand visitor behavior on our site to improve the user experience.

 

These platforms may collect data about your interaction with our site and combine it with other information you’ve provided to them or that they’ve collected from your use of their services.

 

5. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

 

6. Who We Share Your Data With

Aside from our project partners (RPD, LandX, and Vyril Pty Ltd), we do not sell or trade your personal information. We share data only in the following circumstances:

  • Service Providers: We may share data with third-party vendors who perform services for us, such as email delivery or website hosting.
  • Legal Obligations: If you request a password reset, your IP address will be included in the reset email. We may also disclose information if required by law.

 

7. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

8. Your Rights Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.

This does not include any data we are obliged to keep for administrative, legal, or security purposes. You may opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

 

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via the contact form on our website at https://thebendestate.com.au/.